Build global messaging like stacking blocks. Deliver every notification with certainty.
Serve marketing, support, and risk-control journeys with APIs, dashboard, and visual analytics. Compliance-first playbooks keep every touch reliable.
500M+
Daily throughput across 200+ regions
99.99%
Uptime SLA with smart routing
24 / 7
Expert support and second-level monitoring
Live Up/Down
Delivery health
✔ Live delivery rate >99%
✔ Auto route failover enabled
✔ Refund on failure active
✔ Complaint shield on
Products
From a single SMS to a full messaging journey
Multi-product collaboration for marketing, service, risk, and insight with open APIs and flexible policy controls to launch fast and grow efficiently.
Domestic & international SMS
China carrier-direct plus 200+ global regions with compliant templates, signatures, and smart routing.
Best for OTP, notification, and marketing with carrier-direct delivery.
- Direct to China Mobile/Unicom/Telecom with 106/95 routes
- Template/signature governance with expert review and blocklists
- Smart routing with backup paths and millisecond receipts
Global reach for cross-border use cases with local routing.
- 200+ countries/regions, local & virtual number options
- Multilingual template review and compliance playbooks
- Time-zone aware send, delivery/click analytics
SMS Delivery
Carrier-direct SMS for OTP, notifications, and marketing with template and signature governance.
Delivery Insights
Realtime delivery analytics, alerts, and refund-on-failure safeguards for every route.
Short Link Tracking
Generate branded short links with real-time click tracing and risk controls.
Number Shield
Privacy number masking and anti-harassment policies to reduce leakage risk.
Observable, compliant, resilient messaging foundation
Carrier-direct routes plus multi-region PoPs, smart retries, and self-healing to maximize delivery. Built-in guardrails and allow/deny lists keep you compliant.
Live monitoring
NormalLink health
99.99%
Avg latency
210ms
Receipts
98.7%
Alert response
90s average
Security & compliance
- Audit-ready trails and template review
- Content review, anti-fraud, routing policies
- Dedicated routes and data isolation
Reports & insight
- Delivery, click, conversion analytics
- APIs, web, and webhook views
- SLA reports and incident feeds
Solutions
Scenario-first designs for every industry
Each industry needs different templates and review flows. We provide components, template experts, and review services to launch fast.
Mobility & Local
Ride-hailing, micromobility, and local delivery with trip and pickup status broadcasts.
View solution→Finance & Insurance
Onboarding OTP, transaction alerts, renewals with audit-ready compliance trails.
View solution→Cross-border & Ecommerce
Lifecycle marketing, logistics updates, multilingual templates boosting conversions.
View solution→Online Education
Class reminders, teacher feedback, campaign pushes to protect retention.
View solution→Customer stories
Co-building trusted communication with leaders
Mobility, fintech, cross-border commerce, and local services teams ship faster with lower cost and higher trust on Cloud Messaging Office.
Core metrics (last 30d)
HealthyDelivery success
99.985%
Avg latency
180ms
Complaint rate
0.021%
Customer stories
“With Cloud Messaging Office, OTP success grew 2.6% and complaints dropped 31%. Minute-level dashboards make adjustments instant.”
— CTO, Fintech leader
International SMS without identity checks; top up and send instantly
From the reference office pricing: no company ID, content filing, or manual review required, with coverage across 226+ countries/regions for OTP and notification traffic. Paired with the reference console top-up flow, you can view country rates, recharge in seconds, and see balance plus receipts refresh immediately.
Low entry pricing
International SMS from about ¥0.04 per message with destination-specific rates available and long-valid bundles you can upgrade anytime.
Instant balance update
Console recharge center lets you pick a country list and see balance, test credits, and receipts sync in seconds.
Payment flexibility
Card, wire, and USDT supported with automatic coupons and tiered discounts applied to the right bundle.
Send right away
No identity vetting—share your use case to open routes and get test prefixes for integration.
3 steps to launch the no-paperwork international route
- 1Choose destination in console to view per-SMS rates and coverage.
- 2Select a bundle and recharge; balance posts within seconds.
- 3Send via API or console and watch live delivery + MO receipts.
Pricing & service
Pay as you grow, transparent billing
No hidden fees. Usage-based and time-based procurement with a dedicated customer manager for launch, compliance, and operations.
Standard
Custom quote
- Domestic SMS direct routes
- High-volume ready baseline sending
- Template and signature hosting
- Webhook delivery receipts
Enterprise
Most popularTailored quote
- Cross-border routes and dedicated paths
- Burst-ready sending & multi-region DR
- Dedicated customer success
- Compliance advisory services
Add-ons
Usage-based
- Short link analytics
- Content review & number shield
- Monitoring board + SLA reports